How can I get taxes waived?

Modified on Thu, 17 Apr at 11:17 PM

We can get the taxes waived for our tax-exempt customers! We are excited to share the good news that there is a new process on the website that simplifies the ordering experience for our tax-exempt customers via the pre-order process. We recommend that you first create an account. Once logged into the account, please follow the steps below:


1. My account

2. Tax Exemption Certificates

3. Select the State that you ship to

4. Add New

5. Add the necessary information that’s requested


Please note that the “Name” field should match the name listed on the certificate. In most cases, this will be the name of the organization that is tax-exempt.


Once your status is updated to “Valid”, you will see taxes removed once you are in checkout, as long as the shipping address matches the state selected for tax exemption. 


If you need additional help with this, please give us a call at 1-800-330-9622! Our phone agents are available Monday through Friday from 7:00 AM to 7:00 PM CST and Saturday from 9:00 AM to 6:00 PM CST.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article